Privacy Policy

1. Information We Collect

We collect account details such as name, email address, password hash, role, session data, and credits balance. We also collect API activity, payment metadata, support contact details, and system configuration required to operate the platform.

2. Security and Fraud Signals

To protect the reseller platform, we store login activity, IP address, device fingerprint, rate-limit events, fraud flags, and temporary security blocks. These signals are used to prevent brute force abuse, multi-account fraud, and suspicious API activity.

3. Payments and Billing

We store payment order records, gateway references, transaction metadata, credited balance amounts, and settlement status. Sensitive payment secrets are handled through admin configuration and are not exposed publicly.

4. Usage Analytics

We record API usage such as model name, token usage, request latency, cost, pricing multiplier, and platform profit metrics. These records support billing, abuse prevention, and operational reporting.

5. Email and Support

When OTP verification, password reset, contact, or support messaging is used, we process the email address and related delivery metadata necessary to complete that workflow.

6. Data Sharing

We may share necessary request data with upstream AI, payment, and email infrastructure providers strictly to fulfill platform functionality. We do not sell personal data.

7. Data Retention

We retain account, billing, security, and usage data for operational, legal, anti-fraud, and financial reporting purposes for as long as reasonably required.

8. Contact

For privacy questions, users can contact the AK AI CORE support team using the public support channels listed in the footer and support widget.